Call To Order: 1-800-925-5776

ALL PRO SOUND CUSTOMER CONFIDENCE AGREEMENT
I. 30-day “No Regrets” Customer Satisfaction Pledge:

Your complete satisfaction is our number one priority. If, for any reason, you are not happy with your purchase; you may return it, no questions asked, during the first 30 days of ownership. Beginning with the shipping date and extending 30 days, we will gladly refund your purchase price or exchange your purchase for another item of equal value.*

Christmas Season Extension - All online gift purchases made between Thanksgiving and Christmas are eligible for an extended return period lasting until January 31st of the following year. All other terms and restriction still apply.*

*Certain restrictions and charges apply. A re-stocking fee will be added to any returned item that is received in less than “new” condition. See sections IV, V, VI, and VII below for additional terms, restrictions, and freight charges.

II. 30-Day Warranty:

We pledge that your product will work as designed for a period of 30 days commencing with the shipping date. During this time, we will expedite the repair or replacement of your item at no charge to you, based on the terms of the manufacturer’s warranty. Simply call our Customer Service hotline at 1-800-925-5776 and we will assist you.

During and after the 30-day period, all manufacturers’ warranty terms apply. The 30-day period does not extend the length of the manufacturers’ warranty. All Pro Sound makes no warranties, expressed or implied.

III. How to Make a Claim:

Call our Customer Service hotline at 1-800-925-5776 during regular business hours (Monday-Friday 8:30 A.M.-5:30 P.M. Central), and we will provide you with instructions and a Return Merchandise Authorization number (RMA).

IV. Returned Item Condition:

All returns must be in “like new” condition with no signs of internal/external abuse or wear. Returned items must be packed using the original packaging and all documentation (owner’s manuals, blank warranty card, quick start guides, etc.) must be included. A Return Merchandise Authorization (RMA) number (issued by All Pro Sound) is required.

V. Restocking Fee:

Any items returned to All Pro Sound in less than new condition and/or without original packaging and documentation, as outlined above in Section IV, will incur a re-stocking fee. We reserve the right to refuse any returns that, in our estimation, are not in re-sellable condition.

VI. Restrictions:

Certain items cannot be returned for credit or exchange including (but not limited to): drum shields, Blank media (cd’s, dvd’s, blue-ray, etc…), software, smoke/fog machines, fluids, lamps, bulbs, videos, books, screens, video projectors, personal items (such as in-ear monitors, etc.), special orders, discontinued products, close-outs, and used products.

VII. Freight Costs:

With the exception of defective items, all freight costs both ways (to and from us) are the responsibility of the customer. This includes items that were originally purchased as part of a “Free Shipping” promotion. As outlined in Section IV above, all returns must have an All Pro Sound issued RMA number on the package.

VIII. What to do if you have Shipping Damage:

Upon delivery, refuse packages that show obvious external damage, and they will be returned to us for adjustment. Immediately upon receipt, open all packages and inspect for internal damage and/or shortages. Call our Customer Service hotline at 1-800-925-5776 for assistance.

*Disclaimer: Our goal is to make this website as accurate as possible. However, due to unforeseen circumstances, prices may vary, products can be discontinued and misprints happen. Therefore, all product prices, specifications and images are subject to change without notice. Items featured for sale and/or items listed as B-stock may be limited in quantities and are subject to prior sale. We reserve the right to limit quantities. Manufacturer’s warranties apply.


 

 

 

 

 

What our customers are saying:
  • "Thank you so much. Your customer service department did an outstanding job with our phone order. I will mail the check this week. We appreciate it."
    Catherine E. - Trinity Baptist Church
  • "I cannot thank you enough for helping us in our decision on the Presonus mixer. As I stated on the phone, your patience with me as I asked all kinds of questions is much appreciated. You were not only knowledgeable and professional but your overall sincerity to help was evident, even over the phone."
    Blessings, Pastor Glenn E.
  • "I want to thank Caylen Staub and All Pro Sound for helping me make the right decision on my new Allen & Heath QU-16 console purchase. I didn't know anything about the board and was very apprehensive about buying it. Caylen patiently explained the features and how the board would fulfill my sound needs. I even had second thoughts after receiving it and he talked me through my concerns. He guaranteed I would enjoy the board and he was absolutely right."
    Phillip S. - Richmond, VA
  • "Thank you for putting together the portable projection system for our church. It is exactly what we needed. We received the screen today and I set it up this afternoon. Even in our brightly lit sanctuary on a sunny day with lots of large windows the projector shown brightly with vivid color. I will be sure to call All Pro Sound with any of our future Audio Visual needs. It has been a pleasure working with you."
    Russell A. Jr
  • "I have ordered several things through All Pro Sound, and have always found you guys to have the best products at the best prices. But more than your products, your customer service is second to none. I always deal with Mike Tipton, who is SUPER knowledgeable about all of your products, and SUPER helpful. In short: Mike is awesome! It is always great working with him!"
    Matthew T. - Mercede, CA
  • "Great response time, great prices, and tremendous customer service are just a few of the accolades that describe All Pro Sound. For the past year we have been assisting a fellow church within our denomination with their audio / media design for their new sanctuary. A very special thank you to John Teelin and Steve Maples from All Pro Sound. From the pre wiring stage to the rush deliveries at the finish line, these guys have been there the whole way. Thank you All Pro Sound! We could not have done it without you!!!"
    Keith K. - Cornelius, NC

All Pro Sound


806 Beverly Parkway
Pensacola, FL 32505
1-800-925-5776

Phone Hours:


8:00 - 6:00 CST Mon- Fri
Local: 850-432-5780

Store Hours:


8:00 - 5:00 CST Mon- Fri

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2018 AP Sound, Inc. All Rights Reserved. Pricing and Availability are subject to change.